Welcome to all fur love mobile cat grooming, because we love our cats, they are all done inside your home for a safe and stress free environment. No drugs are used on our cats.

 

Cat Clipping & De-shedding

 

You can choose from a range of hair cuts from a long hair clip to a shave.

 

Our lion clip is a cute hair cut leaving a mane and pom pom tail. This is available as a shave or a longer version (comb cut) it’s a bit of styling fun…

 

Our Teddy clip is better for those not wanting a mane, with a nice round head and the tail de-shedded. This is also available in the shave or comb lengths.

 

De-shedding is a great way to keep your long hair cat matt free with just the removal of the built up dead hair, leaving a soft fluffy coat. Options to have a belly clip in a comb (6mm) or shave length (2mm).

 

Do you have a long hair cat that makes a mess going to the toilets??? Our bottom clip will solve that! Just add it in the booking notes online.

 

Bathing

We use only the best products for your cat. We have a large range of cat specific shampoo for all skin types; oily, dry, sensitive and double coated cats. 

 

We offer blow drying for the confident cats, this is not recommended for first timers. We use a hoodie to comfort the cat during the blow dry, blocking out most of the noise. We can only offer blow drying in air conditioned homes to prevent over heating.

 

For those cats that don't do well with water we have specially formulated dry shampoos which attract oil and dirt to the powder for a quick fuss free bath.

 

Cat Flea Problems?

We can help you with your bitey, annoying flea  problems with a super concentrated natural, environmentally friendly flea rinse in a warm bath - see our Extras for prices. You can also get expert advice from our staff on how to rid your home and pets of fleas.

 

Soft Paws

Soft paws are a fun, safe and pain free way to prevent your cat from shredding your furniture by sharpening and scratching their claws. Our soft paws come in a number of fun colours, both glittered and plain. We carefully trim your cats nails to the correct length, attach your cats soft paws, these are glued on with a pet safe glue. Soft paws grow out naturally with your cats nails much like acrylic nails on humans. Soft paws last any where between 4-10 weeks. For the first timers we wait around and watch their behaviour to be sure they are not going to pull them off, most cats leave them alone. We only recommend soft paws on indoor cats over 14 weeks, cats who go outside need sharp nails to get out the way of predators, therefore we don't recommend capping their nails. As cats do not sharpen their back nails on your furniture they is no need to cap their back nails. A soft paw set only includes their front nails being done.

 

 

Cat grooming terms and conditions

Upon booking and paying your deposit you are agreeing to the following terms and conditions.

 

Once you have booked online our groomers will check your location works with our daily run and confirm by sms only, along with payment details for the booking deposit of $45 to be paid within 24hrs, All booking are cancelled after 24hr when deposits are not paid. To avoid loss of deposit please read the follows T's&C's and grooming information. We are closed weekends and public holiday, booking confirmation will be the next business day. Monday-Friday 9-4pm

 

Below is a list of SUBURBS WE SERVICE, please check before booking, if your suburb is not on the list please feel free to sms and ask. We reserve the right to reschedule your appointment with sms notification.

 

Your cats are groomed only inside your home. All we require is a fixed bench at waist height to work safely, access to power and warm water (i.e. kitchen bench or sturdy table). We will disinfect the area after the job. Because cats get hot and cranky being handled for a period of time, we require an air conditioned room in the warmer months to safely groom. If you do not have air conditioning please contact us, we maybe able to make a morning appointment for you.

 

Our arrival time is within the hour of booking, this can be due to many delays that our staff can encounter. Please be patient, our staff often deal with Cranky, biting, scared cats. 

We love your cats so we take the necessary time. We recommend not booking other appointments after too near our arrival time. If we are delayed longer than the 1 hour time frame we will text you asap to keep you updated.

 

We ask that the owner of the pet be there to give clipping style instructions for the pet. If you are having someone else stay we will consult with them and will not be liable if you do not like the style. We will require their name and contact number in advance.

 

Other cat grooming important information

We ask that cats are kept inside the home until your appointment as we will still charge a miss appointment fee of $45 if your cat has wondered off.

 

Our cat grooming routine is coat clipping, bathing if they are still well behaved, towel drying, cologne spray, and nail clipping. If you require a blow dry it is $10 extra per 10 mins and must be allocated at the time of booking to allow the time between customers. Blow drying is only done in air conditioned rooms on well behaved cats for the safety of the pet and our groomer. Regular grooming appointments for training is recommended.

 

All cats coats must be dry for coat clipping.

 

We require you to provide parking on the premises for our groomers.

 

Our staff will sms when they are on their way, please have your cat ready.

 

For hygiene purposes we ask you provide a towel if your cat is being wet bathed.

  

MATTING coat matting is painful for cats, for those cats MORE THAN HALF the body matted we recommend for the cats comfort seeking a vet to remove under sedation.

We remove MINOR matting about the size of a 20 cent piece, we have two additional mat removal services that must be booked in with your other booking service, 2-3 or 3-6 to allow extra time, you must send PHOTOS of your cat and of the matting.

If your cat has more matting than our addition mat services but is less  than half  matted we will quote on site. Cats that are matted may have skin conditions, skin creases, scabs or injuries under their mats, or fungal infections. whilst care is taken we are not responsible for skin knicks of any kind during the groom. Your groomer may advise against bathing.

We will not continue to de-matt your cat in future bookings, as we have advised how painful matting is, advised on home care and future bookings failure to care for your cats basic needs will result in a decline of future bookings. Our Facebook page has educational content for cats grooming

 NAIL CAPS  Because nail caps are glued on we can not guarantee a set time they will last, whilst most cats leave them alone, they can pick them off with persistence much like our fake nails, we recommend being persistent in replacing the nail caps until the cat gives up. Please do not cut your cats nails before the appointment, we need length to attach the caps.

 

When there is a ring worm

You must reschedule, Ringworm is highly contagious to other cats and humans, We recommend seeking a vet for treatment.

 

Let us do our job - Safety

We ask that only (1) person be present if needed to assist the cat groomer. As we work with sharps please no children or other animals to be present they may also get scratched or bitten, if your cat is uncontrollable don’t take it personally. If your cat is well behaved but just scared or wriggly, we will ask you to help hold kitty up and distract them from the clippers with pats and scratches, this works a treat for getting the grooming done fast.

Because we work within the 1.5m social distance if your unwell we ask you to wear a mask correctly around our groomers at all times or reschedule, this helps the spread of any viruses to our groomers and keeps them at work. This is mandatory, if you can not wear a mask we can suggest a grooming salon to visit.

 

AGGRESSIVE BEHAVIOUR If we are unable to groom because of bad behaviour you will still be charged the booking fee of $45 to cover staff costs. Please understand cats once a cat has lost their patience they cannot be talked around to be calm. For the safety of the cat and our groomer we recommend rebooking in a week or two to train your cat and keep up regular grooming training, your groomer will talk to you onsite about behavioural tips.

When cats become aggressive during a groom, Because of the extra time taken to groom your cat a full service fee will be charged regardless if we finish the groom. Our hair cuts with dry shampoos are based on a cut only price with a dry shampoo and nails complimentary.  Cats that are not still for their groom may not have a perfect hair cut. We are not liable if your cat bites or scratches you during the grooming service. We must be told upon booking if your cat has behavioural issues, if your cat is scared of anything to do with grooming or does not like strangers, to do our job safely we do require cats to be friendly and behaved for grooming, if your cat does have behavioural issues for grooming you can speak to your vet about options.

We reserve the right to stop grooming at anytime. Aggressive cats maybe charged an extra handling fee in addition to our grooming fee booked.

If our groomer is bitten by your cat you are liable for medical costs current and ongoing along with loss of income.

 

 PAYMENT

We accept EFT, Master Card and VISA. Cash is also welcomed, payable at the end of service.

We minus the deposit off the total groom unless you prefer to roll your deposit over to another appointment made by staff at the end of your service only.

We do not except transfers on the day of grooming. If you transfer a booking deposit on the day of grooming you will be charged the full grooming fee and a refund of your deposit will be issued once it has cleared into our account.

We do not offer discounts.

PUBLIC HOLIDAY SURCHARGE 10% 

 

 CANCELATIONS/ CHANGE OF SERVICES

Please allow 48 business hours notices for any cancelations or service changes Monday-Friday 9am-4pm we are CLOSED WEEKENDS, if you forget about your appointment we will charge a $45 fee. Mondays appointments need to be cancelled before 4pm Friday.

All cancelations must be by sms only to 0422422404.

A computerised reminder will be sent via Setmore booking system 3 days prior to your appointment, please do not reply to this. 

We are willing to work with you in extreme circumstances, if our cancellation/change of service policy is repeatedly broken we will refuse future bookings.

 

SUBURBS WE SERVICE

Brisbane CBD, New farm, Tenneriffe, Fortitiude valley, Newstead, South Bank, Kangaroo point, East brisbane, Bulimba, Wooloongabba, Greenslopes, Coorparoo, Camp hill, Carina, Carindale, Murrarie, Cannon hill, Mt Gravatt, Mackenzie, Salisbury, Coopers plains, Moorooka, Yeronga, Yerongpilly, Sherwood, Auckenflower, St Lucia, Toowong, Taringa, Indooroopilly, Wooloowin, Hamilton, Alderly, Wilston, Clayfield, Herston, Kelvin Grove, Red hill, Bardon, Indooroopilly, Highgate hill, Dutton park, Fairfield, Holland park, Tarragindi.

Please sms your suburb to us if it is not on the list 0422422404

 Please note we do have to be near your suburb on the day to be able to book you in, during peak season we recommend booking in advance. We do visit some areas on a 6/8 weekly basis.

 

We will not tolerate any rude behaviour what so ever, our groomers are instructed to leave at anytime if this occurs.

For health and safety reasons we do wear clean shoes at all times.

 

Thank you for reading and agreeing to our terms and conditions.